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Help centre

Frequently asked questions

Clear answers about how the discount finder works, what information is used, and what to expect.

What is the B&M discount finder?

It is a simple service designed to help shoppers check whether member discounts may be available to them.

How do I check for discounts?

Enter a valid email address on the home page and select “Find my discounts”. It will then scan through our system to see if there is any discount tied to the shopper.

Is the service free to use?

Yes. There is no charge for using this discount-finder.

Will entering my email sign me up for marketing?

No. Entering an email address does not subscribe you to marketing. Any future marketing sign-up would require a separate, clear choice and an easy way to unsubscribe.

Are discounts guaranteed?

No. Discounts are subject to eligibility, availability, participating products, time limits, and any offer-specific conditions.

Why might I not receive a discount?

You may not meet the eligibility rules, an offer may have ended, usage limits may have been reached, or a discount may apply only to selected products, stores, or channels.

What should I do if a discount does not work?

Check the expiry date, qualifying spend, eligible items, and redemption instructions. If everything appears correct, contact the retailer’s customer service team and include the offer details without sharing passwords or payment information.

Is this website secure?

This discount-finder is served as a standard web application and does not ask for passwords or payment details. Never enter sensitive account credentials into a discount-check form.

Still need help?

Return to the discount finder or use the official retailer customer-service channel for account, purchase, and store-specific questions.